Pay
R29 690 – R40 820 a month
Job type
Full-time – Remote
IWILLGOTRAVEL is a premier luxury lifestyle travel and concierge company that is dedicated to creating unforgettable and once-in-a-lifetime travel experiences. With a passionate commitment to extraordinary service, they have rapidly become the top choice for discerning travelers, including families, honeymooners, retirees, and empty nesters, who seek hassle-free vacations meticulously planned by a well-traveled expert.
At IWILLGOTRAVEL, they understand that travel is not just a means of transportation; it is a transformative journey that leaves a lasting impact on individuals. That’s why they go above and beyond to ensure that every detail is perfect, offering high-touch service that exceeds expectations. From immediate response times to catering to specific needs and wishes, their approach sets them apart from others in the industry.
Based in Houston, IWILLGOTRAVEL serves clients across the United States and around the globe. Their dedication to exceptional service and unwavering commitment to client satisfaction have earned them a reputation built on word-of-mouth referrals and repeat business.
Join IWILLGOTRAVEL and be a part of an environment that thrives on delivering excellence in the luxury travel industry.
As a Travel Coordinator at IWILLGOTRAVEL, you will play a pivotal role in ensuring seamless travel experiences for our esteemed clients while having the chance to continuously learn under the mentorship of the CEO, Will.
In this role, you will be:
- Working closely with the CEO, providing administrative support, and assisting with daily tasks and activities in a fast-paced environment
- Managing and organizing the CEO’s calendar, including arranging meetings, coordinating appointments, and handling travel arrangements.
- Researching pricing and availability for hotels and airlines.
- Managing and maintaining the company’s CRM database, ensuring accurate and up-to-date records including travel itineraries.
- Creating and documenting itineraries in their itinerary planning software called Access.
- Coordinating and planning travel itineraries for the CEO and clients.
- Communicating with external suppliers to secure pricing, availability, and confirming the status of client bookings.
- Supporting the CEO in various projects, including event planning, marketing initiatives, and data analysis.
- Coordinating and prioritizing incoming requests, emails, and calls, ensuring prompt responses and appropriate follow-ups.
During the onboarding process, you will be provided with all of the necessary training materials that would equip you for smooth adaptation and enable you to hit the ground running.
This is a full-time position with working hours from 12 PM to 9 PM CET, Monday to Thursday, and an earlier finish on Fridays. You will report directly to the CEO, assisting him in managing his calendar and providing essential support for the travel planning process.
To excel in this role, you need to have:
- Work Experience: You have at least five years of professional background in a dynamic and fast-paced setting, specifically in roles related to DMC, Tour Operator, or travel agency experience, working closely with the CEO.
- Excellent English Communication: You possess outstanding English communication skills, both written and verbal. Your ability to articulate ideas and information clearly and effectively ensures seamless communication with clients.
- Attention to Detail: You have a meticulous eye for detail and take pride in delivering flawless work. Your exceptional attention to detail ensures that every aspect of travel planning is executed to perfection, leaving no room for errors or oversights.
- Organizational Skills: Your strong organizational skills allow you to juggle multiple tasks, manage calendars, and maintain databases efficiently. You thrive in a well-structured work environment and can prioritize and meet deadlines without compromising on quality.
- A self-starting, analytical-thinking mindset with strong proofreading skills and a keen grasp of grammar. Must be organized, detail-oriented, calm under pressure, easily adaptable, possess common sense in travel decisions, and adept at learning from mistakes. Proficiency in managing intricate details, handling high-stress environments, and utilizing CRM systems and travel planning software is essential.
- Travel Industry Experience: You have previous experience in the travel industry, giving you a solid foundation and understanding of the intricacies and nuances of travel planning. Your knowledge of destinations, travel trends, and customer preferences adds value to the role.
- Proficiency in using in-house CRM systems and travel planning software. Your familiarity with these tools empowers you to navigate complex databases, efficiently manage client information, and create meticulously tailored itineraries.
What’s in it for you?
- Salary range: 1600 USD/mo to 2200 USD/mo
- Full-time and fully remote
- 20 days of PTO
- Opportunities for career growth
*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.
Job Type: Full-time
Salary: R29,690.00 – R40,820.00 per month
Experience:
- Travel Coordinator: 5 years (Required)
- CRM software: 1 year (Required)
