About the job
This is a remote position.
A high quality food manufacturing business based in London requires an experienced remote Sales Representative to focus on the wholesale supply of their products to restaurants, hotels and corporate businesses. The purpose of this role is to drive sales for their own label frozen range. You will be responsible for researching leads, filtering opportunities through LinkedIn and contacting potential clients via email and telephone.
You need to be an excellent communicator with a proven track record. Successful calls will result in samples being sent to potential clients, followed by account opening and first orders. You will be supported by the Client Services team.
The company’s own label frozen ready-to-serve meals and sauces are supplied to over 300 UK food service establishments including high-end hotels, restaurants, and corporate offices. The range is constantly evolving and innovating with a focus on quality, consistency and integrity.
Key Responsibilities
- Proactively identify and pursue leads through various channels including LinkedIn, networking, phoning and online engagements
- Manage the sales process from samples to opening accounts, persistently following up with potential clients in a professional manner
- Engage with potential clients to understand their business needs and challenges, and provide them with information and solutions based on their needs.
- Liaise with Client Services to assist in resolving customer complaints/disputes
- Manage accounts and monitor sales performance
- Update CRM software with new leads and keep a record of calls and relevant details
About You
You will have:
- Knowledge of the food industry or knowledge of commercial kitchen operations
- 5+ years experience as a Sales / Telesales Representative or Customer Service Representative
- Relevant qualification
- Familiar with CRM and MS Office programs
- Good customer service skills
- Excellent verbal and written communication skills
- Able to multitask and work independently
- Good team player
- Good negotiation skills
- Strong organisational, communication and analytical skills with good attention to detail.
Equipment requirement: Candidates must be equipped with their own laptop with a functioning camera, microphone and speaker. Must have an inverter/generator or backup power, and a stable internet connection.
