We are seeking a talented and motivated Web Developer with expertise in WordPress and Zendesk to join our team. The ideal candidate will be responsible for designing, developing, and maintaining our digital platforms while ensuring seamless integration, functionality, and user experience. This role is crucial in driving our online presence and delivering exceptional user support experiences.

Key Responsibilities

• Develop, maintain, and optimize our WordPress websites, including custom themes and plugins.
• Implement and configure Zendesk to streamline customer support workflows and enhance the user experience.
• Collaborate with design and marketing teams to translate ideas into responsive and visually appealing web pages.
• Troubleshoot and resolve website performance issues, including speed optimization and mobile responsiveness.
• Integrate third party APIs and tools into WordPress and Zendesk as needed.
• Conduct regular updates, backups, and security checks for WordPress and Zendesk systems.
• Optimize SEO performance to increase web traffic and search rankings.
• Monitor and report on website analytics to identify areas for improvement.
• Stay updated on the latest trends and technologies in web development, WordPress, and Zendesk.

Qualifications

• Bachelor’s degree in Computer Science, Web Development, or a related field (or equivalent experience).
• Proven experience developing and managing WordPress websites, including custom themes and plugins.
• Strong knowledge of PHP, HTML, CSS, JavaScript, and MySQL.
• Hands-on experience with Zendesk configuration and workflow customization.
• Familiarity with web hosting platforms, domain management, and SSL setup.
• Proficiency with SEO best practices and tools like Google Analytics and Search Console.
• Experience with version control systems (e.g., Git).
• Strong problem solving skills and attention to detail.
• Excellent communication and teamwork abilities.

Preferred Skills

• Knowledge of other CMS platforms or frameworks.
• Experience with REST APIs and webhooks.
• Familiarity with UX/UI design principles.
• Understanding of accessibility and web compliance standards.

Come join a growing fintech company and grow your tech career!

Benefits

• Annual salary as of R270,000 – R480,000 + bonus
• 15 days holiday + 12 public holidays each year (+ 1 day after each year of service with up to a max. of 20 days)
• 45-hour work week
• Family friendly policies (Enhanced Maternity and Paternity Pay).
• A chance to develop with an allocated company training budget
• A strong commitment to employee wellbeing including mental health first aiders and weekly yoga sessions.
• Employee referral scheme with generous financial reward
• Bonusly colleague reward scheme
• Fun culture events (company volunteering days, seasonal parties)
• Medical Aid and Gap Cover

About Us

We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women’s network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.

Equal Opportunity

We are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids or adaptations can be put in place to assist you.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

Salary Range, Depending On Experience

R270,000—R480,000 ZAR