Title: SEO Operations Manager

Location: Remote (Candidates from South Africa))

Company: Shuffle Digital

About Shuffle Digital:

Shuffle Digital is a dynamic and innovative company based in Sydney, Australia. We specialise in providing top-notch SEO solutions to a diverse range of clients. We are a specialist search engine optimisation advisory lead by one of the leaders in the industry within Sydney with an aim to output results that lead to tangible results for our clients.

We are currently seeking a skilled & experienced SEO Operations Manager from South Africa to join our remote team and help drive our clients’ online success.

Role Overview:

The SEO Operations Manager will be responsible for organising client requirements and ensuring that the SEO team delivers high-quality work within deadlines. This role demands a strong operational mindset, a fixation on processes and structure, and exceptional attention to detail. The ideal candidate will have significant experience in the SEO field and a proven track record of managing operations in an agency environment.

Key Responsibilities –

Client Coordination:

• Organize and document client requirements for SEO projects.
• Act as the main point of contact for clients, ensuring timely communication and updates.
• Follow up with clients to ensure satisfaction and address any concerns.

Team Management:

• Coordinate with the SEO team to ensure tasks are completed on time.
• Monitor the progress of ongoing projects and maintain timelines.
• Implement and oversee processes to improve team efficiency and productivity.

Operational Excellence:

• Develop and enforce standard operating procedures (SOPs) for the SEO team.
• Ensure high standards of quality in all deliverables, including technical audits, content strategy, link acquisition, etc.
• Review and approve work before it is delivered to clients, with a keen eye for detail in spelling, grammar, and overall quality.

Problem Solving:

• Identify and address new challenges and problems in the SEO industry.
• Develop strategies and solutions to overcome obstacles and improve SEO performance.

Reporting:

• Ensure the team reporting data is accurate & relevant for the client
• Creating internal reports on the project status, team performance, and client satisfaction.
• Use data to identify areas for improvement and make recommendations for future projects.

Qualifications:

• Minimum of 2 years of experience in operations management at a digital marketing agency (4-5 years preferred).
• Proven experience in the SEO field, with a strong understanding of technical audits, content strategy, link acquisition, and other SEO tasks.
• Exceptional organizational and project management skills.
• Excellent attention to detail, including spelling, grammar, and to-do planning.
• Strong communication skills, with the ability to respond to clients promptly and professionally.
• Ability to develop and implement efficient processes and workflows.
• Problem-solving skills to address new challenges in the SEO industry.
• University degree in Business Management preferred

Benefits:

• Competitive salary
• Flexible working hours
• Opportunity to work with a dynamic and talented team
• Career growth and development opportunities
• Grow with the company

How to Apply:

If you are a highly organized individual with a passion for SEO and operational excellence, we would love to hear from you. Please send your resume and a cover letter detailing your experience and qualifications to

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