Sales Team Manager/Call Centre Manager Location: Fully Remote

Are you a seasoned sales leader with a passion for driving results and experience in the aesthetics or med spa industry? Harvey Warrington Media is seeking a Sales Team Manager to lead our high-performing remote sales team. As a marketing agency specializing in helping med spas and aesthetic clinics in the UK and USA grow, we generate leads and convert them into paid appointments for our clients.

IMPORTANT: PLEASE READ THE FULL SPECIFICATION AND THEN APPLY ON THIS LINK – https://airtable.com/app8xkNHZkhnz72Zj/pagMOJwKA6jv83UDQ/form

If you have a proven track record in sales management, thrive in a fast-paced environment, and have a deep understanding of the aesthetics industry, this role is for you!

About the Role:

As the Sales Team Manager, you will oversee a team of skilled remote sales agents responsible for converting leads into paid appointments for med spa and aesthetic clinic clients. You will play a pivotal role in optimizing team performance, ensuring high conversion rates, and delivering exceptional results for our clients.

Key Responsibilities:

• Team Leadership:
• Recruit, train, and manage a team of remote sales agents.
• Motivate and support the team to meet and exceed KPIs and targets.
• Conduct regular team meetings, coaching sessions, and performance reviews.
• Sales Strategy & Optimization:
• Develop and implement strategies to maximize lead conversion and revenue.
• Analyze performance data to identify trends and improve processes.
• Leverage industry knowledge to refine sales scripts and objection-handling techniques.
• Client Success:
• Collaborate closely with marketing teams to align lead generation with sales strategies.
• Ensure the team delivers a seamless and professional experience for potential clients.
• Monitor feedback and address client-specific needs.
• Operations & Reporting:
• Manage schedules and workflows to ensure optimal productivity.
• Prepare detailed performance reports and communicate results to leadership.
• Ensure adherence to Standard Operating Procedures (SOPs) and quality standards.

Key Qualifications:

• Experience:
• 2+ years of experience in sales management, ideally in remote environments.
• Proven track record of managing high-performing sales teams.
• Experience in the aesthetics or med spa industry is a significant bonus.
• Skills:
• Expertise in telesales and lead conversion strategies.
• Strong understanding of customer engagement and sales psychology.
• Proficiency with CRM systems (e.g., GHL, SalesForce) and data analytics tools.
• Leadership:
• Ability to inspire and drive a remote team to achieve exceptional results.
• Skilled in conflict resolution, decision-making, and team building.
• Communication:
• Fluent in written and spoken English with excellent interpersonal skills.

What We Offer:

• Competitive base salary with performance-based bonuses.
• Fully remote work environment with flexibility to work from anywhere.
• Opportunities for career growth and professional development.
• Collaborative and supportive company culture.
• UK time zone working hours (10am – 7pm UK GMT).

Minimum Requirements:

• Demonstrable success in a sales leadership role.
• Experience managing and motivating remote sales teams.
• Strong organizational and analytical skills.
• High-speed internet and a professional home office setup.

Ready to lead a high-impact team and make a difference in the aesthetics industry? Apply now on this link: https://airtable.com/app8xkNHZkhnz72Zj/pagMOJwKA6jv83UDQ/form

Job Type: Full-time

Pay: R22 000,00 – R30 000,00 per month

Experience:

• Sales Management: 2 years (Preferred)