Are you passionate about providing exceptional service and solving customer inquiries with ease? We’re seeking a Digital Customer Support Specialist to deliver outstanding assistance through email, live chat, and occasional phone interactions. If you excel in communication and thrive on customer satisfaction, this role is your gateway to an exciting career!

Why You’ll Love Working With Us

• Competitive hourly rate: $3-$4 USD/hour
• Comprehensive health and dental insurance
• Generous Paid Time Off (PTO)
• Holiday bonuses and performance-based recognition
• Permanent work-from-home flexibility
• Opportunities for career growth in a fast-expanding company

What You’ll Do

• Respond to customer inquiries across email, chat, and phone channels
• Assist customers with orders, product details, shipping, and returns
• Provide timely and accurate solutions, ensuring a positive customer experience
• Collaborate with the team to maintain consistent, high-quality support standards

What You Bring

• Exceptional written and verbal communication skills in English
• 1+ years of experience in a customer service role
• Familiarity with tools like Gorgias, Zendesk, or Shopify (a plus but not required)
• Strong problem-solving abilities and a customer-centric mindset

Your Setup

• A personal computer or laptop with a minimum i5 processor or equivalent
• Reliable internet connection with at least 15 Mbps upload/download speed

Ready to Apply?

• Open this link in your browser: https://bit.ly/cs-application-link
• Use the application code: JAZZHR

Only applications submitted via the provided link will be considered.

Join a team that prioritizes excellence, innovation, and collaboration. Apply now to grow with us and make a lasting impact!

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